In addition to fully managed services, we offer Ad-Hoc Break/Fix support services so you can get the IT Service when you need it. As the name implies, break/fix IT services only interact with your business when IT problems strike. We can send a professional IT technician to your location or set up a remote connection to analyze and determine system issues, then provide on-premise or remote remedies.

Our Break/fix IT services do not carry contracts or subscriptions with ongoing fees built into them.

This ad-hoc approach to network, hardware and software servicing means organizations get the IT services they need only when they need them.

  • Hardware upgrades & installation

  • Peripheral equipment installation

  • Network installations and repairs

  • Installing new privacy or defense software

  • General IT maintenance or training services


Years experience


Computers Repaired


End user satisfaction

0's of

Happy Clients

Without a doubt, the best place to go for Computer repair is Personal IT Solutions. I first took my computer to the big-name chain, I was told it would cost excess of $500 to replace a bad motherboard and they actually recommended I try Personal IT Solutions. I was glad they did! Personal IT took one look at my computer and had me fixed for $60 in UNDER AN HOUR!!! So without a doubt, they are the BEST place to go.

Winston Salem, NC

I’ve been working with Personal IT Solutions for a number of years now and I wouldn’t DREAM of calling anyone else! They go the extra mile in every way to give fast, good, and reliable service. They are the best of the best!

Winston Salem, NC
Why choose us


  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0


    In more than 15 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Locally Owned

    Founded in 2005, we are pleased to provide locally owned and operated services throughout the entire Triad area.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6


    We handle all aspects of your IT infrastructure including hardware, software management, and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Want to learn more about us? Explore our company

How It Works


Please complete the contact form and a representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your service needs, how you use technology, and what you want to get out of IT.

  • Choose Your Service

    We will arrange a service appointment or a dropoff to get you up and running fast.

  • Start Your IT Experience

    Expect to hear from us very soon when filling out this form.